Returns & Exchanges

At Kimti, we want you to be completely satisfied with your fashion purchase. If your item isn't a perfect fit, you can return or exchange eligible products within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.

3

Ship the Items

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing